How do you recruit the restaurant's manager?
Your capacity to select the right restaurant manager is a key factor in your success as a restaurant proprietor. You must be able to deal with people and resolve problems quickly and accurately in a chaotic environment. It is also essential to be able to listen to and evaluate candidates.
1. Define the ideal manager. Consider the qualities you'll need to have in leadership, interpersonal relationships, making sure that the kitchen is running smoothly during peak hours, and the capacity for clear thinking under pressure. Restaurant Voice states that it is important to be able to anticipate problems and prevent them. It is essential to have someone who can fulfill the various roles of a restaurant, from hosting and serving tables, to cooking.
2. Post your job advertisement online and in local newspapers. Your job description must include specific information about your qualifications, such as how many years of experience you've had in food service, your ability to prepare and plate meals, supervise staff, and even order food items. Additionally, you will need to request resumes.
3. Candidates should be interviewed with resumes that are in line with what you're trying to find as a restaurant manager. Interviews are best scheduled with a minimum of an hour between them so that you're fresh and have time to review the resumes and prepare for the next.
4. Ask your interviewees questions in advance. You can ask your interviewees questions prior to the interview so that you can allow them to share their personal stories. These scenarios should be a reflection of the most common issues encountered in the restaurant business, such as conflict between workers, late deliveries, complaints from customers, and late deliveries. The applicant should be asked how he manages paperwork, schedules staff, adheres to safety rules, keeps company records, and so on.
5. Be attentive to your candidates' answers. Don't let yourself get distracted. Interview your candidates about their restaurant management experience. Ask them about their experience when it comes to handling issues like inadequate food quality, under or overcooked foods, and staff quarreling over tips and the amount of tables. You can note down the details as they speak so you'll remember the key elements in comparing candidates.
6. Be aware of the previous qualifications of each candidate. Experience in managing restaurants is essential for the person managing your business. It is vital that someone is able to oversee your restaurant from the kitchen to wash dishes and cook. It is essential to hire someone who is able to comprehend the requirements of the job and can give directions without being asked.
7. Ask former employees for references. Ask previous employees if they would hire the candidate in the future. Ask about the strengths and weaknesses of the candidate and what they accomplished during their previous employment. For specific examples, inquire for references on the way in which the individual handled his responsibility when it came to managing issues in the restaurant like temperature, lengthy waits or customer service, scheduling shifts for busy times, and keeping the restaurant's condition for safety and health inspections.
8. Each applicant must be assessed on their capability and ability to carry out the principal job of the manager of the restaurant. You must assess whether they manage pressure and think clearly.
9. The final candidates must be taken on a tour of the restaurant. These are the candidates that impressed you the most during the interview process. Invite them to speak to your employees. Watch their confidence and conduct as they move through the establishment.
10. Review each candidate's strengths as well as weaknesses. Based on the resume, interview and behavior during the tour, you will choose the candidate who best matches your criteria for a manager.
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